Achieving Total Revenue Management with Your Existing RMS

Four Steps to Getting There By Bernard Ellis, VP Industry Strategy at Infor Technology is often blamed for raising the biggest barrier to embracing a “total revenue management” approach. But chances are that you have systems in place that are already up to the task, if only you would set them up to succeed. You […]

Associate Spotlight: Kiet Nguyen


Kiet, an SHR veteran of 16 years, is part of our rock star development team. He is team oriented and always conscious of critical deadlines, doing everything it takes to ensure timely delivery of enhancements and updates. Kiet’s love for his work shows as he takes the time to explain the complexity of enhancements and […]

The SHR Client Experience

Dan Edmonds, Director of Client Experience

Q&A with Dan Edmonds, Director of Client Experience Londoner Dan Edmonds may be a relative newcomer to Houston, but he knows a thing or two about positive client service. As SHR’s (Sceptre Hospitality Resources) Director of Client Experience, he makes sure that we remain true to our central tenets of nimble technology, intelligent service, and […]

RFP Struggles? Download our RFP Template


Famed screenwriter Gene Fowler once said, “Writing is easy: All you do is sit staring at a blank sheet of paper until drops of blood form on your forehead.” Yikes! Maybe you’re staring at a blank Word or Excel document right now, anguishing over having to create your own Request For Proposal (RFP) for hotel […]

StayNTouch Connects with SHR’s Windsurfer® CRS

StayNTouch announces a robust two-way interface with SHR’s Windsurfer® CRS distribution platform Bethesda, MD – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced a robust two-way interface with SHR’s Windsurfer® CRS, a leading hotel distribution platform. The partnership integrates Windsurfer® CRS with StayNTouch’s Rover PMS™ product – allowing hotels […]

What Makes a Great CRS for Your Hotel?


We Asked John Burns I recently sat down with John Burns of Hospitality Technology Consulting to get his take on what makes a great CRS for hotels. Here’s the Q&A… You’ve been doing this a long time, in your opinion, what makes a great CRS? A Central Reservation System (CRS) is a technology platform that enables […]

Real Hospitality Group Selects SHR’s WindsurferCRS Platform

Real Hospitality

Gains A Global And Property-Level View of Distribution Effectiveness HOUSTON, TX – SHR, an innovative provider of advanced distribution technology and services for hotels worldwide, today announced that Real Hospitality Group, a leading hotel management company, has successfully migrated several hotels to the WindsurferCRS distribution platform. “Windsurfer has proven easy to use at the hotel […]

SHR Chats with Charlie Osmond of Triptease

We recently met with Charlie Osmond, Chief Tease at Triptease, to find out about his latest venture – the Direct Booking Summit. So Charlie, what’s new? I recently moved over to New York from London and what a journey it’s been! I love the pace of life and more importantly the coffee! We’ve been growing […]

Associate Spotlight: Weiwei Lu

WLu 2

Since joining SHR in 2015, Weiwei has proved to be a tremendous asset to the Accounting team.  She is extremely hard working and is always willing to go above and beyond to help support her peers and other team members. Every day she comes to work with a positive attitude and an infectious smile, which […]

Vagabond Inn Migrates to SHR’s WindsurferCRS Distribution Platform


HOUSTON, TX – SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announced that Vagabond Inn, a California based hotel chain, has migrated to SHR’s WindsurferCRS distribution platform. “We look forward to this partnership with Vagabond Inn as they upgrade their distribution strategy and implement WindsurferCRS. In particular, the […]