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Hotel Revenue Meeting Hot Topics

Revenue Meeting

We recently held a live webinar, “5 Tactics Revenue Managers Use to Maximize Revenue and Why” with three of our in-house revenue managers to learn more about what goes on in the life of a revenue manager and how they approach their property’s revenue meeting. Needless to say, there was much interest in what our […]

SHR Developer of WindsurferCRS™ Announces Expansion Into Asia-Pacific

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HOUSTON, Oct. 16, 2016/PRNewswire/ — SHR, developer of the WindsurferCRSTM hotel reservation and distribution platform, today announced it has opened an office in Singapore to support its international expansion efforts. Following the rapid growth over the past two years within the U.S., SHR’s first major step towards expansion in Asia-Pacific is the setting up and […]

Rethinking Your OTA Relationship

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It’s time to rethink relationships with OTAs. Too many hoteliers are still taking an adversarial approach with these companies, but hard feelings can be put aside, a strong OTA relationship can be very helpful to a property’s business mix and its bottom line. During a roundtable discussion held in Washington, D.C. last month and hosted […]

SHR Developer of WindsurferCRS™ Announces Appointment of New Director of Business Development for Northeast Region of the U.S.

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HOUSTON, TX October 14, 2016—SHR, developer of the WindsurferCRS™ hotel reservation and distribution platform, today announced it has appointed Alysia Bruno, Director of Business Development for the northeast region of the United States. SHR continues to expand, not only globally, having opened an office in Singapore earlier this month, but in North America, as well, […]

5 Hotel Website Must-Haves

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Competing for customers in today’s information rich world means hoteliers must focus more attention to how they’re selling digitally. That means a heightened focus on the hotel’s website; something too many hoteliers are overlooking. Truth is, potential guests are judging you by that site, and there are hidden opportunities when unleashed to make money, and […]

SHR Developer of WindsurferCRS™ Secures Growth Capital To Support Expansion

WindserferCRS

HOUSTON, TX September 21, 2016—SHR, developer of the WindsurferCRS™ hotel reservation and distribution platform, today announced it has secured $20MM in growth capital to support its expansion in the U.S. and in Asia-Pacific. On the eve of making the Inc. 5000 List for the fifth year in a row, SHR finds its style of doing […]

Supporting the SHR Client

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Q&A with Sally Ramos, Director of Implementations & Client Support Sally Ramos is a veteran in the hospitality industry – and it shows. Various leaders in our industry have benefited from her expertise, and SHR (Sceptre Hospitality Resources) is proud to call her Director of Implementations & Client Support. She makes sure that we continually […]

Achieving Total Revenue Management with Your Existing RMS

Four Steps to Getting There By Bernard Ellis, VP Industry Strategy at Infor Technology is often blamed for raising the biggest barrier to embracing a “total revenue management” approach. But chances are that you have systems in place that are already up to the task, if only you would set them up to succeed. You […]

Associate Spotlight: Kiet Nguyen

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Kiet, an SHR veteran of 16 years, is part of our rock star development team. He is team oriented and always conscious of critical deadlines, doing everything it takes to ensure timely delivery of enhancements and updates. Kiet’s love for his work shows as he takes the time to explain the complexity of enhancements and […]

The SHR Client Experience

Dan Edmonds, Director of Client Experience

Q&A with Dan Edmonds, Director of Client Experience Londoner Dan Edmonds may be a relative newcomer to Houston, but he knows a thing or two about positive client service. As SHR’s (Sceptre Hospitality Resources) Director of Client Experience, he makes sure that we remain true to our central tenets of nimble technology, intelligent service, and […]