Director of Client Experience
Dan Edmonds started with SHR in 2014 as a Client Experience Manager, quickly progressing to his current role as Director of Client Experience. Dan’s main responsibility is to increase sales and secure renewals by building lasting value in the eyes of SHR customers. He and his team do this by not only by growing revenues, but by consistently meeting and exceeding customer business needs and objectives.
Prior to joining SHR, Dan spent several years serving as Regional Distribution and Central Reservations Manager, Europe, for an independent global hotel company, comprising 120 properties. In this pivotal role, he was responsible for the Distribution Services Team as well as Central Reservations, Europe, which dealt with managing configuration, content, and rate loading for the company’s electronic distribution channels.