Windsurfer® CRS, a Central Reservation
System for Hotels

Generating revenue for your hotels starts with a robust distribution capability. Independent, group, or chain, Windsurfer is a central reservation system that manages your distribution and IBE with ease.

Read client success stories

Connor Langton, Corporate Director, Revenue Management, for Refined Hospitality, talks about the exceptional service he received from SHR’s corporate office in Houston, Texas, even though the city was crippled by a 100-year winter, snowstorm.

So many of the larger CRS companies today were born out of a systems-based mentality, so if the system is up, they’re happy. SHR is a hotelier-based at its heart, which means they aren’t happy until we are.

With Windsurfer’s varied reporting, we can do things across the entire chain now very quickly, and still see each individual hotel. I make one change, and it’s done for all.

Chuck Valentino, VP of Operations, Vagabond Inn


Windsurfer is SHR’s second hotel CRS, having built and sold the first to a competitor years ago.
Our clients don’t depend on antiquated hotel reservation software rather a 2nd-generation, fully customizable central reservation system and hotel booking software, unparalleled in the industry.

  • Welcome guests to your digital lobby with Windsurfer’s internet booking engine (IBE), which provides them with the content and booking options not found in other hotel booking systems.
  • Optimize distribution strategy to drive incremental demand on channels where your guests are shopping.
  • Shift share to your direct website, which will result in the highest profitability and better guest connections.
  • Find out if Windsurfer is integrated with your hotel property management system, here.
I’m in Windsurfer every day, building new packages that used to take forever in our old system. Now, one call to SHR, five clicks, and I’m out.”Nikki Patterson, Director of Marketing, Live Oak Lodging

Key Features

  • Chain and hotel group management features allow you to build rates, policies, and GDS access codes at chain level and distribute them to individual properties.
  • Enhanced rate management allows chains and properties to manage rate across main channels of electronic distribution.
  • Blended rates allow users to link rates to an existing rate code for blending purposes, resulting in the linked rates appearing for selection if the primary rate choice is restricted for dates selected within the stay.
  • Technology enabling distribution including inventory and availability management to provide properties full visibility and control of their channels, restrictions, and inventory.
  • Multiple elements for hotels and guests including a shopping cart metaphor that gives guests the ability to shop across dates and properties while maintaining one itinerary.

Windsurfer’s revenue-generating superpower comes when combined with our CRM and RMS, Maverick, and Wave.

Experience the SHR Difference

  • With SHR, you’re not a number.
    SHR works with each and every hotel partner to customize a solution and develop your unique revenue generation strategy.
  • Deeply integrated solutions.
    SHR”s products, from hospitality CRM to RMS, revenue management system, to CRS, are deeply integrated to share data in real-time, helping hoteliers avoid a patchwork of siloed technology systems.
  • Backed by data science.
    SHR”s analytical platforms ingest and analyze all the relevant data sets to help hoteliers make better decisions across their entire business.

Ready to Find Your Best Distribution Strategy?

Contact our sales reps, and they’ll walk you through a personalized demo of solutions, tailored to help you grow your hotel business. Learn how to maximize your distribution channels and optimize your revenue management by taking full advantage of our decades of experience in the hospitality industry.

Contact Sales

Not Convinced Yet?

Check out our library of hospitality industry resources, including recorded webinars, whiteboard sessions with hospitality experts, and videos of SHR Group clients sharing how they’ve overcome some of their toughest challenges.

Learn More