SHR Integrates with Duetto’s Rate Engine to Provide Personalized Guest Rates

SAN FRANSISCO and HOUSTON, July 25, 2019SHR, Sceptre Hospitality Resources, a pioneer of advanced hotel revenue generation technologies, has become fully integrated with Duetto’s Rate Engine (DRE), providing SHR Windsurfer clients who have a loyalty program the opportunity to set dynamic room rates based off of members’ profile and value.

Together, Windsurfer and DRE provide more than a tiered loyalty program and automatic generic discounts. The seamlessly integrated systems now allow hotels to offer a more personalized experience for loyal guests, including a tailored rate or custom package offer that is beneficial for both guest and hotel. This is a major step up from having to wait until guests check-in, and then offering them a manual discount. More choices equal more revenue from more booking opportunities.

“Right now, the biggest hotel revenue driver is loyalty and loyalty programs. DRE is a great way to push loyalty programs to the next level by offering dynamic rates for the guest, being able to actually show a customer their personal array of booking options,” said Amanda Meeks, Product Manager for SHR. “We’re all about giving the hoteliers more revenue generation choices. The Duetto Rate Engine is a perfect fit into that mission.”

For Duetto, it’s all about building strong guest loyalty through true personalization.

“When travelers log into your system, you can offer them what are called ‘fenced’ rates, not available on any other channel,” said Patrick Bosworth, Duetto Co-Founder and CEO. “With the right rate and booking engine integrations, hotels can offer loyal guests a completely personalized booking experience, including a tailored rate based on their booking patterns and value.”

The Duetto integration is currently available to all applicable SHR Windsurfer clients.

About SHR
Headquartered in Houston, Texas, with offices in Europe and Asia-Pacific, SHR is a leading provider of meaningful technology that helps hotels execute their best revenue generation strategies. With a history of innovation starting with Windsurfer® CRS, SHR serves thousands of properties around the globe with CRS, booking engine, and revenue management technology and services. This includes an evolving suite of AI-driven solutions, ranging from high-level distribution to intricate guest management. In addition, the company offers Revenue Management for Hire to brands, chains, and management companies. SHR brings hoteliers nimble, real-world technology, intelligently supported by tested industry experts—keeping hotels competitive. For more information, please visit

SHR is the trade name for Sceptre Hospitality Resources, LLC, a Delaware Limited Liability Company.

About Duetto
Duetto provides a suite of cloud applications to address hospitality’s complexity in distribution and technology, providing solutions that increase organizational efficiency, revenue and profitability. The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise. More than 3,000 hotel and casino properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting and BlockBuster for contracted-business optimization.

For more information, visit

Media Contacts


Jason Emanis, Vice President of Marketing
+1 713.333.9944

Jason Q. Freed, Director of Marketing Communications

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